It states: " How do I get my trade-in payment?
After your device is processed, you'll receive a credit for the assessed value. If you've paid for your new device in full, the trade-in credit will be refunded to your credit card within two billing cycles. Otherwise, a monthly credit will be applied to your Device Payment Plan in equal parts over the duration of the plan, starting within two billing cycles.
Additional details will be provided in your trade-in email from Assurant."
If your device is paid in full it is supposed to go back to your credit card. I have done 4 of these and on all 4 they credited my Spectrum account, however each time a very short phone call with CS resulted in the credit going to my CC.
If you need a $40 trade-in phone for this deal:
https://www.walmart.com/ip/Straig...243529
If above phone not available, here is a $50 phone for trade-in deal:
https://www.walmart.com/ip/Tracfo.../456429801
WARNING
Make sure to turn it on and see if your phone can activate. Walmart is not properly scanning these phones and trade ins are getting denied because of anti-theft. Buy these phones in store if you can! try to activate online and if error take the whole phone box package to store and have them rescan and reissue back to you or get replacement. check to make sure IMEI of "new" device can be activated online before you leave store
if above can't fix your problem then do the following:
1. Reach out to straight talk CS and ask them to escalate with issuing ticket
2. They will tell you to do the following: Email [email protected] with name, contact number, ticket number (this is created by chat agent) and attach receipt proof and picture of IMEI (I took a picture of the card that has the IMEI and sim card number on it).
3. You should get email about 24-48 hours later that it can now be activated
4. If they ask you to activate with phone plan then buy this $15 plan and give them the PIN and other relevant information they ask for
https://www.target.com/p/tracfone...A-87908383
Takes roughly 15 minutes to come in after purchase to hit email.
5. If they didn't ask to activate on tracfone then visit https://www.straighttal
6. Insert sim if not already in, turn off phone and turn back on. Make a test call. If call won't go through wait 5 minutes. You'll probably get some texts from Tracfone and calling should work. They suggest to turn off and on again if not, but I didn't need to.
$25 at Amazon: (slow shipping)
https://www.amazon.com/TracFone-M...B0C7LNLS9P
Store trade-in is YMMV
- Most stores will uphold the promotion - if not, go to a different store
- Device usually needs to be in stock - some stores will ship if not in stock
- Stock is usually low and sells out fast - may need to try more than once
- Higher storage options are usually not available in stores - only online
- Tax is dependent on state - some charge MSRP, some charge discounted price
- Doing too many trade in in short amount of time might get your account flagged - only online is available then
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A14 $714
A54 $770
S23fe $880
S23+ $994
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Still have two in process. One's allegedly stuck in Coppell TX, the other was delivered to Assurant on 02/05/2024; estimated assessment by 02/09/2024. Hoping the one in Coppell just didn't get scanned by USPS and is already in Assurant's hands.
--edit--
Just got two emails from Assurant approving the two trade-ins. So if your trade-in is stuck in Coppell, give it a few days and see if Assurant approves it.
Now just waiting for Spectrum to ship my last S24+ order.
Still have two in process. One's allegedly stuck in Coppell TX, the other was delivered to Assurant on 02/05/2024; estimated assessment by 02/09/2024. Hoping the one in Coppell just didn't get scanned by USPS and is already in Assurant's hands.
--edit--
Just got two emails from Assurant approving the two trade-ins. So if your trade-in is stuck in Coppell, give it a few days and see if Assurant approves it.
Now just waiting for Spectrum to ship my last S24+ order.
Interestingly, one other time that I have seen USPS not scan deliveries is with the IRS. I had to mail in a tax document and shipped it with delivery confirmation. Got to the destination quickly but they never marked it as delivered. I filed missing mail report and everything and nothing came of it. USPS just said sometimes when it is tax season they do not get around to scanning all the deliveries. This should not be permitted. Even if it takes them a day or two longer to deliver they should properly scan deliveries, especially if you are paying for service with tracking/delivery confirmation. I would argue not doing delivery scans is a form of fraud, but especially when it is part of the service that is being paid for.
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Did anybody would bought at Walmart use self-checkout? If people had success with self-checkout processing things correctly then maybe that could reduce a variable. Or maybe self-checkout is the issue.
Did anybody would bought at Walmart use self-checkout? If people had success with self-checkout processing things correctly then maybe that could reduce a variable. Or maybe self-checkout is the issue.
"In Transit to Next Facility, Arriving On Time. Your package is moving within the USPS network and is on track to be delivered by the expected delivery date. It is currently in transit to the next facility."
Over 4 days and no status update.
Anybody else had this issue when shipping your trade in?
Did anybody would bought at Walmart use self-checkout? If people had success with self-checkout processing things correctly then maybe that could reduce a variable. Or maybe self-checkout is the issue.
2. I do have Spectrum stores near me in CA . But can i do this trade in CA on his behalf or get myself added to his account.
Has anyone tried this
3.. Finally, should i order a new line or upgrade on existing S24 line? Will my S24 get unlocked after 60 days tho it isnt connected to a Spectrum line. One of my friend was able to unlock a Cox phone outside US by just being connected to Wifi. (but the phone was connected to phone line tho')
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You mean it is still moving around? My showed it was stuck in Coppell for many days, still shows as in Coppell and undelivered even a couple of days now after the credit was issued. Assurant even seems to have received it a couple of days before they issued the credit. USPS just seems to have decided to just not scan the delivery of thousands of packages.
Interestingly, one other time that I have seen USPS not scan deliveries is with the IRS. I had to mail in a tax document and shipped it with delivery confirmation. Got to the destination quickly but they never marked it as delivered. I filed missing mail report and everything and nothing came of it. USPS just said sometimes when it is tax season they do not get around to scanning all the deliveries. This should not be permitted. Even if it takes them a day or two longer to deliver they should properly scan deliveries, especially if you are paying for service with tracking/delivery confirmation. I would argue not doing delivery scans is a form of fraud, but especially when it is part of the service that is being paid for.
Either they lost my package (would be super pissed if so, because even if the bar code got scratched I made sure to cover the bottom half of the barcode with packing tape, so it wouldn't get completely ripped off or ruined).
I imagine if it gets lost, they'll only give me $100 from the insurance. Which is an issue, as I paid $800 for the phone <2 years ago. So have a decent chunk of change invested in my trade in.
Can't even file a missing package claim yet on USPS website, as it says if status doesn't change by 2/8/24, to refile it. So even their website is garbage, as it IS 2/8/24.
Like you said, USPS doesn't seem to be doing their jobs.
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