It states: " How do I get my trade-in payment?
After your device is processed, you'll receive a credit for the assessed value. If you've paid for your new device in full, the trade-in credit will be refunded to your credit card within two billing cycles. Otherwise, a monthly credit will be applied to your Device Payment Plan in equal parts over the duration of the plan, starting within two billing cycles.
Additional details will be provided in your trade-in email from Assurant."
If your device is paid in full it is supposed to go back to your credit card. I have done 4 of these and on all 4 they credited my Spectrum account, however each time a very short phone call with CS resulted in the credit going to my CC.
If you need a $40 trade-in phone for this deal:
https://www.walmart.com/ip/Straig...243529
If above phone not available, here is a $50 phone for trade-in deal:
https://www.walmart.com/ip/Tracfo.../456429801
WARNING
Make sure to turn it on and see if your phone can activate. Walmart is not properly scanning these phones and trade ins are getting denied because of anti-theft. Buy these phones in store if you can! try to activate online and if error take the whole phone box package to store and have them rescan and reissue back to you or get replacement. check to make sure IMEI of "new" device can be activated online before you leave store
if above can't fix your problem then do the following:
1. Reach out to straight talk CS and ask them to escalate with issuing ticket
2. They will tell you to do the following: Email [email protected] with name, contact number, ticket number (this is created by chat agent) and attach receipt proof and picture of IMEI (I took a picture of the card that has the IMEI and sim card number on it).
3. You should get email about 24-48 hours later that it can now be activated
4. If they ask you to activate with phone plan then buy this $15 plan and give them the PIN and other relevant information they ask for
https://www.target.com/p/tracfone...A-87908383
Takes roughly 15 minutes to come in after purchase to hit email.
5. If they didn't ask to activate on tracfone then visit https://www.straighttal
6. Insert sim if not already in, turn off phone and turn back on. Make a test call. If call won't go through wait 5 minutes. You'll probably get some texts from Tracfone and calling should work. They suggest to turn off and on again if not, but I didn't need to.
$25 at Amazon: (slow shipping)
https://www.amazon.com/TracFone-M...B0C7LNLS9P
Store trade-in is YMMV
- Most stores will uphold the promotion - if not, go to a different store
- Device usually needs to be in stock - some stores will ship if not in stock
- Stock is usually low and sells out fast - may need to try more than once
- Higher storage options are usually not available in stores - only online
- Tax is dependent on state - some charge MSRP, some charge discounted price
- Doing too many trade in in short amount of time might get your account flagged - only online is available then
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A14 $714
A54 $770
S23fe $880
S23+ $994
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One potential perk to buying online versus in store is that you can purchase with a credit card online and then have the trade in credit sent to a different card (such as debit), which can have perks in terms of CC rewards. If you purchase in store and they apply the discount immediately then you cannot do this. Several people are now confirming that tax is being refunded with online purchases once the trade in is processed, it does not appear the lower tax thing is really an in store perk.
You are lucky in the sense that you did not send in your trade in yet like some others in your situation. Plus, per their regular terms they say you have 30 days for them to receive your trade in and per the pre-order terms the Spectrum website says you have 45 days. I do not think the Assurant system knows the difference, so I am not really sure what happens between 30-45 days.
It sounds like most people's packages that were not mailed out 1-2 weeks ago are now getting processed quicker. Some people said they sent in on 2/1 and it was marked as received 2/3-2/5. It sounds like most delays were related to some truckloads that USPS did not scan at delivery, of which mine was one.
This year the only thing that got me worried was USPS stopped tracking movement and people here started reporting issues with trade ins being denied. I was not too concerned about Assurant ultimately receiving my device but was concerned if my trade in was denied. Spectrum customer service is terrible in terms of fixing issues. If things go smoothly in their system, fine, but I have had bad experience with anything that deviates even slightly. That is what got me worried this go around.
But aside from the USPS delay, great. Double storage with the preorder and tax automatically refunded with the credit.
The only other difference is with the S23 I was able to get it unlocked immediately at the same time I requested by credit. With the S24 they are now saying 60 days. So for those actually planning to use the phone, I think this means you cannot do dual SIM mode with another carrier for the first 60 days.
You are lucky in the sense that you did not send in your trade in yet like some others in your situation. Plus, per their regular terms they say you have 30 days for them to receive your trade in and per the pre-order terms the Spectrum website says you have 45 days. I do not think the Assurant system knows the difference, so I am not really sure what happens between 30-45 days.
It sounds like most people's packages that were not mailed out 1-2 weeks ago are now getting processed quicker. Some people said they sent in on 2/1 and it was marked as received 2/3-2/5. It sounds like most delays were related to some truckloads that USPS did not scan at delivery, of which mine was one.
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same, was quoted for $705 but got $768 back in account
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