expired Posted by phoinix | Staff • May 20, 2025
May 20, 2025 10:24 PM
Item 1 of 4
Item 1 of 4
expired Posted by phoinix | Staff • May 20, 2025
May 20, 2025 10:24 PM
$649.99*: 27″ Alienware 2560x1440 360Hz QD-OLED Gaming Monitor (AW2725DF) at Amazon
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Troubled Waters: I'll never know how nice this monitor could ever be. I never got to use it. Downgraded to one star on 4-24-25. See story below. My product review is directed at the shipper and the manufacturer, Dell. Amazon shipped it fast, but UPS dropped the ball with a 3 day delay. Really popped my bubble UPS, not cool.
Breaking it down: Here is where the train went way off the tracks. Let's talk packaging. See the image attached. What in the blazes of all things crazy are you doing "sticking" anything to the monitor screen. The Dell rep said he'd never seen a monitor with this problem. Hearing this from a Dell rep enforced the notion that these are refurbished monitors. No way in he-double-hockey-sticks would any sane person risk scratching a $850 monitor in order to remove the tape residue.
What the Fudge: I have a hard time believing that Dell would ever make such a rookie mistake. I mean there is no way Dell would take a flagship product and cheapen the experience for the end user by making such a sticky mistake. If this is standard practice then someone at Dell really fudged up.
Edited 4-24-25: Monitor was returned to an individual located in Jamaica Plains, NY. Dell refused to support the product because the serial number of the monitor was already registered to the shipper. Dell offered nothing, therefore I had no choice but to return to the seller. Now I'm out retail price on my credit card while I wait for return shipping and eventually a refund. Downgraded to one star for lack of service, lack of dell support, slow shipping, and sticky tape all over the monitor screen. By all rights an absolute horrible experience.
Conclusion: You've been warned. I strongly suggest you purchase one directly from Dell as I did 5 minutes after finishing my hour long call with Dell support and being told they would not support the monitor because the serial number was registered in the shippers name.
[IMG]https://m.media-amazon.com/images/I/71LkfxXW57L._SY88.jpg[/IMG]
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