It states: " How do I get my trade-in payment?
After your device is processed, you'll receive a credit for the assessed value. If you've paid for your new device in full, the trade-in credit will be refunded to your credit card within two billing cycles. Otherwise, a monthly credit will be applied to your Device Payment Plan in equal parts over the duration of the plan, starting within two billing cycles.
Additional details will be provided in your trade-in email from Assurant."
If your device is paid in full it is supposed to go back to your credit card. I have done 4 of these and on all 4 they credited my Spectrum account, however each time a very short phone call with CS resulted in the credit going to my CC.
If you need a $40 trade-in phone for this deal:
https://www.walmart.com/ip/Straig...243529
If above phone not available, here is a $50 phone for trade-in deal:
https://www.walmart.com/ip/Tracfo.../456429801
WARNING
Make sure to turn it on and see if your phone can activate. Walmart is not properly scanning these phones and trade ins are getting denied because of anti-theft. Buy these phones in store if you can! try to activate online and if error take the whole phone box package to store and have them rescan and reissue back to you or get replacement. check to make sure IMEI of "new" device can be activated online before you leave store
if above can't fix your problem then do the following:
1. Reach out to straight talk CS and ask them to escalate with issuing ticket
2. They will tell you to do the following: Email [email protected] with name, contact number, ticket number (this is created by chat agent) and attach receipt proof and picture of IMEI (I took a picture of the card that has the IMEI and sim card number on it).
3. You should get email about 24-48 hours later that it can now be activated
4. If they ask you to activate with phone plan then buy this $15 plan and give them the PIN and other relevant information they ask for
https://www.target.com/p/tracfone...A-87908383
Takes roughly 15 minutes to come in after purchase to hit email.
5. If they didn't ask to activate on tracfone then visit https://www.straighttal
6. Insert sim if not already in, turn off phone and turn back on. Make a test call. If call won't go through wait 5 minutes. You'll probably get some texts from Tracfone and calling should work. They suggest to turn off and on again if not, but I didn't need to.
$25 at Amazon: (slow shipping)
https://www.amazon.com/TracFone-M...B0C7LNLS9P
Store trade-in is YMMV
- Most stores will uphold the promotion - if not, go to a different store
- Device usually needs to be in stock - some stores will ship if not in stock
- Stock is usually low and sells out fast - may need to try more than once
- Higher storage options are usually not available in stores - only online
- Tax is dependent on state - some charge MSRP, some charge discounted price
- Doing too many trade in in short amount of time might get your account flagged - only online is available then
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A14 $714
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Fuds are gonna fud, ignore them.
1. i am on the $29.99 buy one get one free plan (total 2 lines) when I signed up just last week, I know I can change plan easily on spectrum app, but in those 2 lines, which line did I change plan? in store, there's $14 per gig plan but on the app, it's only $19.99 per line. is it better for me to call or chat online to change it to $14 plan per line and does it still give me that free line? so my plan can be $14.99 for 2 lines next month?
2. when 60 days' up, how do I unlock s24? just call or chat and give them my 2 phones' IMEI? looks like it'll have to be exactly day 60 or 61 days, so no choice but to prepare to pay for the 3rd month?
thank you so much in advance!
1. i am on the $29.99 buy one get one free plan (total 2 lines) when I signed up just last week, I know I can change plan easily on spectrum app, but in those 2 lines, which line did I change plan? in store, there's $14 per gig plan but on the app, it's only $19.99 per line. is it better for me to call or chat online to change it to $14 plan per line and does it still give me that free line? so my plan can be $14.99 for 2 lines next month?
2. when 60 days' up, how do I unlock s24? just call or chat and give them my 2 phones' IMEI? looks like it'll have to be exactly day 60 or 61 days, so no choice but to prepare to pay for the 3rd month?
thank you so much in advance!
Fuds are gonna fud, ignore them.
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Reach out to Spectrum after 60 days to request unlock.
when I reached out to them, just ask to unlock or need to give them any imei info?
when I reached out to them, just ask to unlock or need to give them any imei info?
"Unlock Your Spectrum Mobile Device
To request an unlock code from Spectrum Mobile:
The device must be purchased from, and activated on, a Spectrum Mobile line.
The device must be paid off in full.
The device cannot be reported lost or stolen or involved with fraudulent activity.
Your Spectrum Mobile device must be active for 60 days and in good standing, with no outstanding payments.
To unlock your Spectrum Mobile device, please contact us."
I'll just wait and reach out to them later on.
wondering if I should add the 3rd line now
i just got home with device and checked spectrum emails and looks like they processed it as device payment plan? i was hoping to do one more tradein to s24 upgrade.
Edit: I called spectrum support and they said after the trade in is processed ( in 2 weeks) i can call them and ask them to apply credits towards full phone price, I dont think i can believe these guys..anyone with similar experience?
ignore him...the dude has too much time and rambles on on BS stuff and throws random crap about them having all our information blah blah....
i just got home with device and checked spectrum emails and looks like they processed it as device payment plan? i was hoping to do one more tradein to s24 upgrade.
Edit: I called spectrum support and they said after the trade in is processed ( in 2 weeks) i can call them and ask them to apply credits towards full phone price, I dont think i can believe these guys..anyone with similar experience?
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