It states: " How do I get my trade-in payment?
After your device is processed, you'll receive a credit for the assessed value. If you've paid for your new device in full, the trade-in credit will be refunded to your credit card within two billing cycles. Otherwise, a monthly credit will be applied to your Device Payment Plan in equal parts over the duration of the plan, starting within two billing cycles.
Additional details will be provided in your trade-in email from Assurant."
If your device is paid in full it is supposed to go back to your credit card. I have done 4 of these and on all 4 they credited my Spectrum account, however each time a very short phone call with CS resulted in the credit going to my CC.
If you need a $40 trade-in phone for this deal:
https://www.walmart.com/ip/Straig...243529
If above phone not available, here is a $50 phone for trade-in deal:
https://www.walmart.com/ip/Tracfo.../456429801
WARNING
Make sure to turn it on and see if your phone can activate. Walmart is not properly scanning these phones and trade ins are getting denied because of anti-theft. Buy these phones in store if you can! try to activate online and if error take the whole phone box package to store and have them rescan and reissue back to you or get replacement. check to make sure IMEI of "new" device can be activated online before you leave store
if above can't fix your problem then do the following:
1. Reach out to straight talk CS and ask them to escalate with issuing ticket
2. They will tell you to do the following: Email [email protected] with name, contact number, ticket number (this is created by chat agent) and attach receipt proof and picture of IMEI (I took a picture of the card that has the IMEI and sim card number on it).
3. You should get email about 24-48 hours later that it can now be activated
4. If they ask you to activate with phone plan then buy this $15 plan and give them the PIN and other relevant information they ask for
https://www.target.com/p/tracfone...A-87908383
Takes roughly 15 minutes to come in after purchase to hit email.
5. If they didn't ask to activate on tracfone then visit https://www.straighttal
6. Insert sim if not already in, turn off phone and turn back on. Make a test call. If call won't go through wait 5 minutes. You'll probably get some texts from Tracfone and calling should work. They suggest to turn off and on again if not, but I didn't need to.
$25 at Amazon: (slow shipping)
https://www.amazon.com/TracFone-M...B0C7LNLS9P
Store trade-in is YMMV
- Most stores will uphold the promotion - if not, go to a different store
- Device usually needs to be in stock - some stores will ship if not in stock
- Stock is usually low and sells out fast - may need to try more than once
- Higher storage options are usually not available in stores - only online
- Tax is dependent on state - some charge MSRP, some charge discounted price
- Doing too many trade in in short amount of time might get your account flagged - only online is available then
This post can be edited by most users to provide up-to-date information about developments of this thread based on user responses, and user findings. Feel free to add, change or remove information shown here as it becomes available. This includes new coupons, rebates, ideas, thread summary, and similar items.
Once a Thread Wiki is added to a thread, "Create Wiki" button will disappear. If you would like to learn more about Thread Wiki feature, click here.
Leave a Comment
Top Comments
A14 $714
A54 $770
S23fe $880
S23+ $994
3,536 Comments
Sign up for a Slickdeals account to remove this ad.
My first has been stuck in Coppell according to USPS since 1/31. My second one shipped much later shows delivered 2/2 with spectrum/Assurant email saying they received it. Second phone also inspected this morning (or at least email received about it) with expected credit.
Neither credit has posted to account but I have email confirmations and feel better about it. Good luck to all those stuck in Coppell. There is hope!
Sign up for a Slickdeals account to remove this ad.
Like others, USPS still shows as in transit for several days without update and the Assurant tracking site still shows in transit. I personally am going to file a complaint as planned with the Inspector General because USPS should not be delivering packages without the delivery scan. We are talking hundreds/thousands of packages containing electronics that are effectively lost as far as USPS is concerned. People here even posting about how they were told their package is lost by USPS and they have to start going down the lost package pathway. Whatever congestion issues they are facing, they should still do proper delivery scans of the packages. If USPS had just notified us that our packages were delivered to Assurant a week ago then it would have saved a lot of headaches for people.
edit: USPS still not showing as delivered but Assurant site now showing received yesterday and trade in confirmed.
Your device was received at our warehouse on 01/28/2024. It should be assessed by 01/30/2024
Got my email as well this morning.
Good luck everyone!!
Sign up for a Slickdeals account to remove this ad.
Leave a Comment