It states: " How do I get my trade-in payment?
After your device is processed, you'll receive a credit for the assessed value. If you've paid for your new device in full, the trade-in credit will be refunded to your credit card within two billing cycles. Otherwise, a monthly credit will be applied to your Device Payment Plan in equal parts over the duration of the plan, starting within two billing cycles.
Additional details will be provided in your trade-in email from Assurant."
If your device is paid in full it is supposed to go back to your credit card. I have done 4 of these and on all 4 they credited my Spectrum account, however each time a very short phone call with CS resulted in the credit going to my CC.
If you need a $40 trade-in phone for this deal:
https://www.walmart.com/ip/Straig...243529
If above phone not available, here is a $50 phone for trade-in deal:
https://www.walmart.com/ip/Tracfo.../456429801
WARNING
Make sure to turn it on and see if your phone can activate. Walmart is not properly scanning these phones and trade ins are getting denied because of anti-theft. Buy these phones in store if you can! try to activate online and if error take the whole phone box package to store and have them rescan and reissue back to you or get replacement. check to make sure IMEI of "new" device can be activated online before you leave store
if above can't fix your problem then do the following:
1. Reach out to straight talk CS and ask them to escalate with issuing ticket
2. They will tell you to do the following: Email [email protected] with name, contact number, ticket number (this is created by chat agent) and attach receipt proof and picture of IMEI (I took a picture of the card that has the IMEI and sim card number on it).
3. You should get email about 24-48 hours later that it can now be activated
4. If they ask you to activate with phone plan then buy this $15 plan and give them the PIN and other relevant information they ask for
https://www.target.com/p/tracfone...A-87908383
Takes roughly 15 minutes to come in after purchase to hit email.
5. If they didn't ask to activate on tracfone then visit https://www.straighttal
6. Insert sim if not already in, turn off phone and turn back on. Make a test call. If call won't go through wait 5 minutes. You'll probably get some texts from Tracfone and calling should work. They suggest to turn off and on again if not, but I didn't need to.
$25 at Amazon: (slow shipping)
https://www.amazon.com/TracFone-M...B0C7LNLS9P
Store trade-in is YMMV
- Most stores will uphold the promotion - if not, go to a different store
- Device usually needs to be in stock - some stores will ship if not in stock
- Stock is usually low and sells out fast - may need to try more than once
- Higher storage options are usually not available in stores - only online
- Tax is dependent on state - some charge MSRP, some charge discounted price
- Doing too many trade in in short amount of time might get your account flagged - only online is available then
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A14 $714
A54 $770
S23fe $880
S23+ $994
3,536 Comments
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It was for the Moto Razr+ trade in that I did.
Moving Through Network
In Transit to Next Facility, Arriving Late
January 31, 2024
Arrived at USPS Facility
LEWISVILLE, TX 75067
January 29, 2024, 4:33 am
Departed USPS Regional Facility
DALLAS TX NETWORK DISTRIBUTION CENTER
January 29, 2024, 3:45 am
Arrived at USPS Regional Destination Facility
DALLAS TX NETWORK DISTRIBUTION CENTER
January 28, 2024, 10:11 pm
If the battery is dead when the phone arrives, they're not going to assume that the phone isn't working right?
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If it makes you guys feel any better, similar thing happened to me last year for Spectrum deals and they suddenly changed the entire status to accepted and refunding the trade in credit all in one day after a long delay.
I also did an in store trade in today using a use phone I had with cracked screen for an S24. The process was very fast and easy. Now thinking back, I should have just do the S24+ in store too to save sale tax and hassle of mail in trade in.
online, you pay full amount on device (reg price plus full tax)...when you get the credit for the phone trade in, it should come w/ the trade in amount plus tax (someone in this thread already confirmed they got the tax back on trade in for TX)
for instore, you should only pay taxes on the diff and it should be immediate (assuming you pay for the device in full)
And I paid full for the device. I wonder if it is different for monthly credits since technically in that case you are not getting a discount on the device but a discount on your monthly bill. Maybe that is why there are differences.
I also did an in store trade in today using a use phone I had with cracked screen for an S24. The process was very fast and easy. Now thinking back, I should have just do the S24+ in store too to save sale tax and hassle of mail in trade in.
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