It states: " How do I get my trade-in payment?
After your device is processed, you'll receive a credit for the assessed value. If you've paid for your new device in full, the trade-in credit will be refunded to your credit card within two billing cycles. Otherwise, a monthly credit will be applied to your Device Payment Plan in equal parts over the duration of the plan, starting within two billing cycles.
Additional details will be provided in your trade-in email from Assurant."
If your device is paid in full it is supposed to go back to your credit card. I have done 4 of these and on all 4 they credited my Spectrum account, however each time a very short phone call with CS resulted in the credit going to my CC.
If you need a $40 trade-in phone for this deal:
https://www.walmart.com/ip/Straig...243529
If above phone not available, here is a $50 phone for trade-in deal:
https://www.walmart.com/ip/Tracfo.../456429801
WARNING
Make sure to turn it on and see if your phone can activate. Walmart is not properly scanning these phones and trade ins are getting denied because of anti-theft. Buy these phones in store if you can! try to activate online and if error take the whole phone box package to store and have them rescan and reissue back to you or get replacement. check to make sure IMEI of "new" device can be activated online before you leave store
if above can't fix your problem then do the following:
1. Reach out to straight talk CS and ask them to escalate with issuing ticket
2. They will tell you to do the following: Email [email protected] with name, contact number, ticket number (this is created by chat agent) and attach receipt proof and picture of IMEI (I took a picture of the card that has the IMEI and sim card number on it).
3. You should get email about 24-48 hours later that it can now be activated
4. If they ask you to activate with phone plan then buy this $15 plan and give them the PIN and other relevant information they ask for
https://www.target.com/p/tracfone...A-87908383
Takes roughly 15 minutes to come in after purchase to hit email.
5. If they didn't ask to activate on tracfone then visit https://www.straighttal
6. Insert sim if not already in, turn off phone and turn back on. Make a test call. If call won't go through wait 5 minutes. You'll probably get some texts from Tracfone and calling should work. They suggest to turn off and on again if not, but I didn't need to.
$25 at Amazon: (slow shipping)
https://www.amazon.com/TracFone-M...B0C7LNLS9P
Store trade-in is YMMV
- Most stores will uphold the promotion - if not, go to a different store
- Device usually needs to be in stock - some stores will ship if not in stock
- Stock is usually low and sells out fast - may need to try more than once
- Higher storage options are usually not available in stores - only online
- Tax is dependent on state - some charge MSRP, some charge discounted price
- Doing too many trade in in short amount of time might get your account flagged - only online is available then
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A14 $714
A54 $770
S23fe $880
S23+ $994
3,536 Comments
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Traded in an iPhone SE 16GB for an S24.
and
an Samsung S22 Ultra for an S24+.
I only paid tax on the difference (ie: 999 (S24+) - 925 (S22 U) = $75, so taxed on that amount).
Total was ~$250 after taxes, activation fees, first month service.
After hemming and hawing about it over the past 48 hours I decided to go in last night and order, but they were OOS, so I missed the free storage bump.
Now, I'll drawer them for 60 days and sell after. Obviously, the iPhone SE was worthless, but the S22 Ultra was pretty banged up and I didn't want to deal with a return.
Neither phone was network locked, so I can't answer that for in-store trade-ins. I actually have an iP11 I might trade in that IS network locked... but that's a tomorrow problem.
I did get an email while at the store indicating my trades were accepted, so if you're on the fence about it, using an in-store CSR might be the way to go. My store was OOS on the S24 Yellow, but had all the other colors. S24+ they had all colors. I got the base storage, and didn't ask about the size up on either.
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In the same boats. i guess they got too many trade-ins from this deal.... keeping usps busy. actualy usps website says my trade-in "Available for Pickup". i am confused, do they want assuance to pick it up?
If you have not received your docusign pdf to sign which is what clears the security hold on the account and moves it to processing (for already spectrum mobile customer having old mobile account) it will not generate a shipping label. I ordered through retention on 28th , no movement till 30th until the area manager resend me the .pdf to sign and immediately with 2 hrs the order changed to shipping and was shipped fedex overnight by 4pm same day . Received phone on 31st by 1pm cst. Check with customer service to resend your purchase agreement .
"Moving Through Network
In Transit to Next Facility, Arriving Late
January 31, 2024
Arrived at USPS Regional Facility
COPPELL TX DISTRIBUTION CENTER
January 27, 2024, 4:44 am
Departed USPS Regional Facility
DALLAS TX NETWORK DISTRIBUTION CENTER
January 27, 2024, 4:02 am"
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