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š„Frontpage Deal at
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| Author | Charles Duhigg |
| Publisher | Random House |
| Publication date | February 20, 2024 |
| Print length | 307 pages |
| Customer Reviews | 4.5ā / 2,484 ratings |
| Great on Kindle | ā
|
NEW YORK TIMES BESTSELLER ā¢ From the author of The Power of Habit, a fascinating exploration of what makes conversations workāand how we can all learn to be supercommunicators at work and in life
"A winning combination of stories, studies, and guidance that might well transform the worst communicators you know into some of the best."āAdam Grant, author of Think Again and Hidden Potential
ONE OF NPR'S BEST BOOKS OF THE YEAR ā¢ FINALIST FOR THE SABEW BEST IN BUSINESS BOOK AWARD
Come inside a jury room as one juror leads a starkly divided room to consensus. Join a young CIA officer as he recruits a reluctant foreign agent. And sit with an accomplished surgeon as he tries, and fails, to convince yet another cancer patient to opt for the
less risky course of treatment. In
Supercommunicators, Charles Duhigg blends deep research and his trademark storytelling skills to show how we can all learn to identify and leverage the hidden layers that lurk beneath every conversation.
Communication is a superpower and the best communicators understand that whenever we speak, we're actually participating in one of three conversations: practical (
What's this really about?), emotional (
How do we feel?), and social (
Who are we?). If you don't know what
kind of conversation you're having, you're unlikely to connect.
Supercommunicators know the importance of recognizingāand then matchingāeach kind of conversation, and how to hear the complex emotions, subtle negotiations, and deeply held beliefs that color so much of what we say and how we listen. Our experiences, our values, our emotional livesāand how we see ourselves, and othersāshape every discussion, from who will pick up the kids to how we want to be treated at work. In this book, you will learn why some people are able to make themselves heard, and to hear others, so clearly.
With his storytelling that takes us from the writers' room of
The Big Bang Theory to the couches of leading marriage counselors, Duhigg shows readers how to recognize these three conversationsāand teaches us the tips and skills we need to navigate them more successfully.
In the end, he delivers a simple but powerful lesson: With the right tools, we can connect with anyone.
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These books and trainings are pointless. I spent my entire career being told how to please other people and communicate until I realized all of that is nonsense. Now I operate on one principle: matching energy. I be nice to people if they are nice to me. If people act up, I act back up. There is no time for nonsense and being mr nice guy. Life is too short. Don't people please.
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