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popular Posted by OliveFog741 • Yesterday
popular Posted by OliveFog741 • Yesterday

T-Mobile retention offer for existing customers: $10 off today and $10 bill credit for 6 months after

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T-Mobile is offering existing customers up to $20 back today, and $20 in bill credits for 6 months, depending on your plan. The link describes the deal in detail. For me, I called T-Mobile and told them I was thinking of switching carriers. They offered me $10 off today, and a $10 bill credit for the next 6 months.

https://www.phonearena.com/news/t...g_id170263
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Community Notes
About the Poster
T-Mobile is offering existing customers up to $20 back today, and $20 in bill credits for 6 months, depending on your plan. The link describes the deal in detail. For me, I called T-Mobile and told them I was thinking of switching carriers. They offered me $10 off today, and a $10 bill credit for the next 6 months.

https://www.phonearena.com/news/t...g_id170263

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Yesterday
3,085 Posts
Joined Aug 2006
Yesterday
m3coup
Yesterday
3,085 Posts
Good to know. It would be better if it's a monthly bill credit though. They give out $10 credit for a botched tmobile Tuesday all the time on a weekly basis.
Last edited by m3coup July 10, 2025 at 04:14 PM.
1
Yesterday
3,691 Posts
Joined May 2015
Yesterday
WildflowerGuru
Yesterday
3,691 Posts
A lot of fishy crap going on with T Mobile lately. I was getting texts from them on all my lines advising my HD video expired. I got fees tacked on that made no sense. My hotspot limits max out in 15 days every month and i don't even use it. Checked everything including apps usage. The phone reps take hours to do one simple thing. I'm on a very old unlimited $40 per phone. Surprised they aren't fee attacking the people with free lines.
1
Original Poster
Yesterday
561 Posts
Joined Oct 2019
Yesterday
OliveFog741
Original Poster
Yesterday
561 Posts
Quote from m3coup :
Good to know. It would be better if it's a monthly bill credit though. They give out $10 credit for a botched tmobile Tuesday all the time on a weekly basis.
It's monthly. I should end up getting $70 just for a phone call and others on higher tier plans could get $140 total. I wanted to stay with T-Mobile since I have a good pandemic-era unlimited plan.
1
4h ago
1,239 Posts
Joined Nov 2011
4h ago
Wulfrax
4h ago
1,239 Posts
Thanks OP. Worked successfully. Just used live chat via their TLife app. $70 total. $10 now and $60 over next 6mo.
1
1
Original Poster
4h ago
561 Posts
Joined Oct 2019
4h ago
OliveFog741
Original Poster
4h ago
561 Posts
Quote from Wulfrax :
Thanks OP. Worked successfully. Just used live chat via their TLife app. $70 total. $10 now and $60 over next 6mo.
That's great to hear, glad I could help!
3h ago
3,037 Posts
Joined Dec 2015
3h ago
Mikster1
3h ago
3,037 Posts
Quote from Wulfrax :
Thanks OP. Worked successfully. Just used live chat via their TLife app. $70 total. $10 now and $60 over next 6mo.
I guess this only works if you don't any phones financed like I do?
3h ago
5,240 Posts
Joined Jan 2008
3h ago
rbraden
3h ago
5,240 Posts
Quote from Wulfrax :
Thanks OP. Worked successfully. Just used live chat via their TLife app. $70 total. $10 now and $60 over next 6mo.

Oh, they definitely are. I have 6 "free" lines that are now all $5 each.

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3h ago
1,918 Posts
Joined Aug 2011
3h ago
HeatGun
3h ago
1,918 Posts
I pay less than $100 for 9 lines. I am sure they would love to cancel my account if I asked
2
3h ago
103 Posts
Joined Mar 2015
3h ago
somubtech
3h ago
103 Posts
Quote from Wulfrax :
Thanks OP. Worked successfully. Just used live chat via their TLife app. $70 total. $10 now and $60 over next 6mo.
What did you say to them ?
3h ago
146 Posts
Joined Apr 2017
3h ago
bogus1
3h ago
146 Posts
T-Mobile offered me an iPad promo this week. It was about $9/mo for 24 months.. but I also had to pay $20/mo for 24 months for a SIM card. My current SIM card was not permitted. This far exceeded the Amazon.com new price. In other words, it is cheaper for me to buy new and use my existing SIM card. Grrr. I'm a 9 year customer. I'll not add my unhappiness about increasing the price of my grandfathered plan. The uncarrier has integrity problems.
2h ago
730 Posts
Joined Nov 2015
2h ago
nklk
2h ago
730 Posts
Quote from HeatGun :
I pay less than $100 for 9 lines. I am sure they would love to cancel my account if I asked
similar boat. are you going to try? 😛
1
2h ago
2,542 Posts
Joined Jul 2006
2h ago
FinsUp99
2h ago
2,542 Posts
Piece of cake. $70 discount total. The rep even mentioned that I could switch to a lower tier Netflix for even more savings. Since my Frontier fiber blocks about half the Hulu ads, I might just jump on that too. Thanks OP!
2h ago
6,206 Posts
Joined Jul 2006
2h ago
happygooddeal
2h ago
6,206 Posts
I have Old Tmobile One plan $100 flat for 6 people all unlimited. Will I eligible ?
1
2h ago
2 Posts
Joined Nov 2015
2h ago
kksgoozo
2h ago
2 Posts
Quick chat on the TLife app and first offer from them was $20/month for 12 months

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1h ago
5,264 Posts
Joined Mar 2006
1h ago
shade45
1h ago
5,264 Posts
1 line with T mobile one plan. Tried it on t life. Did not give me any retention offers.

edit: Finally came up with retention offer before I disconnect the chat. $70 total. Thanks OP.
Last edited by shade45 July 10, 2025 at 08:26 PM.

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