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popular Posted by OliveFog741 • Yesterday
popular Posted by OliveFog741 • Yesterday

T-Mobile retention offer for existing customers: $10 off today and $10 bill credit for 6 months after

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T-Mobile is offering existing customers up to $20 back today, and $20 in bill credits for 6 months, depending on your plan. The link describes the deal in detail. For me, I called T-Mobile and told them I was thinking of switching carriers. They offered me $10 off today, and a $10 bill credit for the next 6 months.

https://www.phonearena.com/news/t...g_id170263
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Community Notes
About the Poster
T-Mobile is offering existing customers up to $20 back today, and $20 in bill credits for 6 months, depending on your plan. The link describes the deal in detail. For me, I called T-Mobile and told them I was thinking of switching carriers. They offered me $10 off today, and a $10 bill credit for the next 6 months.

https://www.phonearena.com/news/t...g_id170263

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Yesterday
3,085 Posts
Joined Aug 2006
Yesterday
m3coup
Yesterday
3,085 Posts
Good to know. It would be better if it's a monthly bill credit though. They give out $10 credit for a botched tmobile Tuesday all the time on a weekly basis.
Last edited by m3coup July 10, 2025 at 04:14 PM.
4
Yesterday
3,692 Posts
Joined May 2015
Yesterday
WildflowerGuru
Yesterday
3,692 Posts
A lot of fishy crap going on with T Mobile lately. I was getting texts from them on all my lines advising my HD video expired. I got fees tacked on that made no sense. My hotspot limits max out in 15 days every month and i don't even use it. Checked everything including apps usage. The phone reps take hours to do one simple thing. I'm on a very old unlimited $40 per phone. Surprised they aren't fee attacking the people with free lines.
4
Original Poster
Yesterday
562 Posts
Joined Oct 2019
Yesterday
OliveFog741
Original Poster
Yesterday
562 Posts
Quote from m3coup :
Good to know. It would be better if it's a monthly bill credit though. They give out $10 credit for a botched tmobile Tuesday all the time on a weekly basis.
It's monthly. I should end up getting $70 just for a phone call and others on higher tier plans could get $140 total. I wanted to stay with T-Mobile since I have a good pandemic-era unlimited plan.
1
20h ago
1,239 Posts
Joined Nov 2011
20h ago
Wulfrax
20h ago
1,239 Posts

Our community has rated this post as helpful. If you agree, why not thank Wulfrax

Thanks OP. Worked successfully. Just used live chat via their TLife app. $70 total. $10 now and $60 over next 6mo.
2
1
Original Poster
20h ago
562 Posts
Joined Oct 2019
20h ago
OliveFog741
Original Poster
20h ago
562 Posts
Quote from Wulfrax :
Thanks OP. Worked successfully. Just used live chat via their TLife app. $70 total. $10 now and $60 over next 6mo.
That's great to hear, glad I could help!
20h ago
3,039 Posts
Joined Dec 2015
20h ago
Mikster1
20h ago
3,039 Posts
Quote from Wulfrax :
Thanks OP. Worked successfully. Just used live chat via their TLife app. $70 total. $10 now and $60 over next 6mo.
I guess this only works if you don't any phones financed like I do?
20h ago
5,241 Posts
Joined Jan 2008
20h ago
rbraden
20h ago
5,241 Posts
Quote from Wulfrax :
Thanks OP. Worked successfully. Just used live chat via their TLife app. $70 total. $10 now and $60 over next 6mo.

Oh, they definitely are. I have 6 "free" lines that are now all $5 each.

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20h ago
1,919 Posts
Joined Aug 2011
20h ago
HeatGun
20h ago
1,919 Posts
I pay less than $100 for 9 lines. I am sure they would love to cancel my account if I asked
7
1
19h ago
103 Posts
Joined Mar 2015
19h ago
somubtech
19h ago
103 Posts
Quote from Wulfrax :
Thanks OP. Worked successfully. Just used live chat via their TLife app. $70 total. $10 now and $60 over next 6mo.
What did you say to them ?
19h ago
146 Posts
Joined Apr 2017
19h ago
bogus1
19h ago
146 Posts
T-Mobile offered me an iPad promo this week. It was about $9/mo for 24 months.. but I also had to pay $20/mo for 24 months for a SIM card. My current SIM card was not permitted. This far exceeded the Amazon.com new price. In other words, it is cheaper for me to buy new and use my existing SIM card. Grrr. I'm a 9 year customer. I'll not add my unhappiness about increasing the price of my grandfathered plan. The uncarrier has integrity problems.
18h ago
730 Posts
Joined Nov 2015
18h ago
nklk
18h ago
730 Posts
Quote from HeatGun :
I pay less than $100 for 9 lines. I am sure they would love to cancel my account if I asked
similar boat. are you going to try? 😛
1
18h ago
2,542 Posts
Joined Jul 2006
18h ago
FinsUp99
18h ago
2,542 Posts
Piece of cake. $70 discount total. The rep even mentioned that I could switch to a lower tier Netflix for even more savings. Since my Frontier fiber blocks about half the Hulu ads, I might just jump on that too. Thanks OP!
18h ago
6,209 Posts
Joined Jul 2006
18h ago
happygooddeal
18h ago
6,209 Posts
I have Old Tmobile One plan $100 flat for 6 people all unlimited. Will I eligible ?
2
4
18h ago
2 Posts
Joined Nov 2015
18h ago
kksgoozo
18h ago
2 Posts

Our community has rated this post as helpful. If you agree, why not thank kksgoozo

Quick chat on the TLife app and first offer from them was $20/month for 12 months
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18h ago
5,264 Posts
Joined Mar 2006
18h ago
shade45
18h ago
5,264 Posts
1 line with T mobile one plan. Tried it on t life. Did not give me any retention offers.

edit: Finally came up with retention offer before I disconnect the chat. $70 total. Thanks OP.
Last edited by shade45 July 10, 2025 at 08:26 PM.

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